Reference

How 33ok Handles Your Personal Information

This Privacy Policy explains what data we collect when you use 33ok, how we use it, and what rights you hold over it.

Data you controlbKash & Nagad account privacyClear contact pathNo hidden data sharing

What We Collect and Why

33ok Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect the details you submit — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We log transaction references tied to your account wallet so we can verify deposits and process withdrawals accurately. Device and

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session data — browser type, IP address, and pages visited — help us keep your account secure and detect unusual activity. We do not sell your personal data to third parties. Where we share data with payment processors like bKash or Nagad, it is strictly to
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complete the transaction you initiated. Your data is stored on servers with encryption in transit and at rest. Retention periods follow applicable law; when data is no longer needed for the purpose it was collected, we delete or anonymise it. Use of this platform is subject
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to your local law and the eligible regions we operate in — if local regulation restricts access, this policy applies only to the extent permitted.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICE

How We Protect and Manage Your Information

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. We flag logins from unrecognised devices and require re-authentication before sensitive changes go through.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust non-essential cookie preferences from the cookie banner or your account settings.

Data Retention

Transaction records tied to bKash, Nagad, and Rocket payments are kept for the period required by financial regulations in the regions we serve, then deleted or anonymised.

Your Access Rights

You can request a copy of the personal data we hold, ask us to correct inaccuracies, or request deletion where no legal obligation requires us to keep it. Contact support to start that process.

PRIVACY CONTACT

Reach Us About Your Data

Email Support Send data requests or privacy questions to our support address. We aim to respond within the timeframe required by applicable law for your region.

Live Chat Open the chat window from your account dashboard to speak with our team directly about account data, wallet history, or deletion requests.

Account Settings Some data preferences — marketing contact, cookie choices — can be managed directly inside your account settings without contacting support.

Common Questions About Your Privacy

We collect the name, contact details, and payment method you provide at registration — including bKash or Nagad account references — plus device and session data needed to secure your account.

We share data only with payment processors like bKash, Nagad, and Rocket to complete transactions you initiate. We do not sell your personal information to advertisers or unrelated third parties.

Contact our support team via live chat or email with your account details. We will verify your identity and provide the data we hold within the timeframe required by applicable law.

Yes. Where no legal or regulatory obligation requires us to retain it, we will delete or anonymise your data on request. Transaction records may be kept for the period required by financial regulations.

Payment references are encrypted in transit and at rest. We store only the transaction reference needed to verify your deposit or withdrawal — not your full wallet credentials or PIN.

Access and eligibility depend on your local law and the eligible regions we serve. If local regulation permits your use of the platform, this policy governs how we handle your data.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister InfoRickshaw Art Prize

How 33ok Handles Your Personal Information

How We Protect and Manage Your Information

Account Security

Cookie Use

Data Retention

Your Access Rights

Reach Us About Your Data

Common Questions About Your Privacy

01 What personal data does 33ok collect when I register?

02 Does 33ok share my data with third parties?

03 How can I request a copy of my personal data?

04 Can I ask 33ok to delete my account data?

05 How does 33ok protect my bKash and Nagad payment details?

06 Does this Privacy Policy apply to me if I am in Bangladesh?

Privacy Policy

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